Return Policy

It’s easy to return an item if you are not satisfied. We will issue a refund to your original form of payment for items returned within 15 days. Items must be returned in their original condition; shrink-wrapped products must be unopened.

Returns are accepted within 15 days of the date that your order was shipped. Books, DVDs and CDs (in their original, unopened, shrink-wrapped condition) can be mailed with the original packing slip to:

Amazing Facts Philippines
Manila Center, D. Tuazon corner Quezon Avenue, Quezon City, 1114

Since an eBook is a digital product, there is nothing to return. If you are dissatisfied with the eBook, please contact us. You may also send an email to

Items That Cannot Be Returned
We are unable to accept returns for gift cards.

Bulk orders of 50 or more copies are non-returnable.

If your return is shipped after the time-frames indicated above or without a packing slip, we regret that we cannot issue a refund or send the merchandise back to you.

NOTE: Shipping charges are non-refundable.

Items Bought From Other Stores

Most bookstores have their own returns policy. If you purchased an Amazing Facts Bookstore product from another store, please check with them regarding their return policy. Amazing Facts Bookstore does not accept returns purchased from another store.